Case Study

Shenstone Dental Centre

The brief for the project was to create a vibrant, modern space that reflected their level of professionalism, maintained their cutting edge brand image, provided motivational and encouraging surroundings for their staff and gave their clients a comfortable and high quality environment.

The Client

Shenstone Dental Centre is a state of the art dental centre providing an extensive range of modern dentistry including cosmetic dentistry, teeth whitening, dealing with complex dentistry problems, emergency care and routine dental work. They offer the full array of services that you would expect from a modern dental practice and it is the only dental centre in the whole of Lichfield where all the dentists are trained to Masters level.

The Project

The client was looking to expand and had acquired the property next door to them in order to do this. They also wanted to bring in another dentist meaning that a third surgery would need to be built. The brief for the project was to create a vibrant, modern space that reflected their level of professionalism, maintained their cutting edge brand image, provided motivational and encouraging surroundings for their staff and gave their clients a comfortable and high quality environment. Through a process of word-of-mouth recommendation, we were approached by Shenstone Dental Centre to carry out the project. They had also seen our recent refurbishment of the nearby Shenstone Plough Pub and Restaurant and were very impressed by the quality of work and finish. After a couple of very productive meetings with the client to discuss the detail of the brief we were pleased that the client trusted us to carry out the work and that we would be the best people for the job.

The Challenge

This was a very exciting project to be involved with and we were tasked with managing the full fit out which incorporated the rip out of the existing interior, installing a new shopfront, a wide range of bespoke furniture and all the necessary decorating, plumbing, flooring, electrics, vinyls etc. Being very tight for space in the reception area, the client was also keen to create a more private area for patients to make payments.

The project was started on March 14th, 2015 and, working to a tight deadline, we had to ensure that all works were carried out by the 3rd April 2015 so that the client could carry on with business as usual with no disruption.

The Solution

Working to such a tight timeframe is always a challenge but it’s one we rose to with the enthusiasm and determination that we are renowned for.  Our site foreman ensured that the project was well managed and executed to the appropriate timeframes, with everybody involved in the project knowing their responsibilities and when specific tasks needed to be completed by.

The next door property that the dental practice had acquired used to be a hairdressers and this was available for us to start working on one week before the dentist was shutting for a week to enable the fit out to take place. This gave us a two-week window to rip out the interior of the former hairdressers and get everything ready for integrating the two sites together.

We started by completely stripping back the former hairdressers to a bare shell removing any traces of the salon. After this was completed we were able to integrate the two buildings seamlessly creating superbly crafted new interiors to give the client a dental surgery that delivered to all their expectations.

The Benefit

The client has now got an expanded, state of the art dental practice that meets their needs and the needs of the local community. The senior team at the surgery and all their staff were delighted with the finished result and love their new cutting edge work environment. Opening a third surgery has enabled the client to take on more patients and improve their turnover and the feedback that they have received from their increased patient base has been highly positive.

The dentist is in the heart of Shenstone village and has made a real impression with the locals. Not only that, it seems to have made a strong impression with other dental practises as well resulting in a number of enquiries from dentists who are looking to expand their operation.